You may return or exchange merchandise, in original condition, within 30 days of receipt. Please enclose a copy of the receipt and return it to the address found on the receipt. Note action you wish taken. Return it to us insured (sorry, we cannot be responsible for non-delivery of uninsured packages and return expenses). Merchandise purchased on sale or custom ordered (like monogramming) is final. No exchange on washed or opened merchandise. Delivery charges are non-refundable.