You may return or exchange merchandise, in original condition, within 30 days of receipt Please enclose a copy of this receipt and return it to the address below. Note action you wish taken. Return it to us insured (sorry, we cannot be responsible for non-delivery of uninsured packages and return expenses). Merchandise purchased on sale or custom ordered (like monogramming) is final. No exchange on washed or opened merchandise. Delivery charges are non-refundable.