A Special Message to Our Customers

For over fifty years you’ve given us your trust and support. For that, we want to thank you from the bottom of our hearts. And because your trust is so important to us, we want to assure you that we are still working hard every day to support you and your family in this time of need. You’re still the reason we wake up excited each day to create new products and designs. You’re still our inspiration for finding the softest, most luxurious fabrics. And if we can provide you with any additional comfort during this time, we are ready to do whatever we can to make that happen.

Due to the recent restrictions of overseas shipping and manufacturing, our plans for our new collections are temporarily on hold. But thanks to over fifty years of amassing an extremely vast and varied selection of incredible designs and products, we have a huge inventory to meet all of your needs. And meeting those needs is our number one priority.

Over the last several weeks, it feels like all of us have been doing nothing but waiting. Waiting for available delivery spots, waiting for our favorite places to reopen, waiting for everything to return to normal. That’s why most of our online orders ship within 24–48 hours—so you won’t have to wait long to feel the comforting softness of our fabrics and experience the inspiring colors of our exclusive styles. And if you live in the NYC area, we are still making deliveries right to your door, while adhering to all social distancing guidelines.

Plus, if you have questions or need something special, all you have to do is give us a call at 1-800-554-6367. Rest assured you won’t be left waiting on hold with an automated machine. Instead you’ll talk directly to one of our family members who will be happy to answer all your questions and assist you in any way.

For those who have lost someone during this difficult time, we want to extend our sincerest apologies. We know that at a time like this, what we’re offering may seem like the smallest of comforts. But sometimes it’s through the small comforts of life that we find new hope in each day. And hope is something that we all must cling to and never let go of. Let’s hold on to it together.

Thank you for the many years of being the best customers a brand could ask for. We look forward to serving you today, tomorrow and many brighter tomorrows after.

Sincerely,
The Schweitzer Linen family